Technical Support Engineer - Voice Support for an International BPO

Job Description

1. Extra functionality of server OS,
2. Active directory, Exchange server
3. Installation and handling problems while installation.
4. Windows file system knowledge.
5. Technical voice support

Good to have certification: CCNA, MCIP, MCC, etc

Salary: INR 1,50,000 - 2,75,000 P.A. Best in Industry

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(Technical)

Keyskills: Technical Support Engineer technical support executive Technical Voice Support

Desired Candidate Profile

Education:

UG - Any Graduate
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Doctorate Not Required

Excellent Communication Skill
Should be a graduate
Minimum 6 months of experience in providing technical Support to international customers/clients
Good to have certification: CCNA, MCIP, MCC, etc

Company Profile

Big Y Enablers Consulting Pvt Ltd

Search firm

Contact Details

Recruiter Name:Ms. Suparna Basu

Email Address:

Telephone:07428376194

Reference Id:SB