Job Description
Qualification: Any Graduate/Undergraduate
Key Competencies:Excellent verbal and Written communication skills in English. Customer focus, willingness to learn.
Experience : 0-1 years experience in the BPO field or in a service industry. 1 year of experience in customer care/ handling customers in a BPO environment in the clients line of process will be a definitive advantage.
Service industry exp is an added advantage
Typing Speed : 20wpm 80% accuracy, ), adept at operating computers & familiarity with Internet is desired
Aptitude: Process orientation, Systems thinking
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: Customer Care, customer support, csr, customer relation, BPO, Call Centre, Fresher
Key Competencies:Excellent verbal and Written communication skills in English. Customer focus, willingness to learn.
Experience : 0-1 years experience in the BPO field or in a service industry. 1 year of experience in customer care/ handling customers in a BPO environment in the clients line of process will be a definitive advantage.
Service industry exp is an added advantage
Typing Speed : 20wpm 80% accuracy, ), adept at operating computers & familiarity with Internet is desired
Aptitude: Process orientation, Systems thinking
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: Customer Care, customer support, csr, customer relation, BPO, Call Centre, Fresher
Salary:
Not Disclosed by Recruiter
Industry:
BPO / Call Centre / ITES
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Other
Role:
Fresher
Keyskills:
BPO and Customer Service / Operationscce International Callingcustomer care cco telecalling callcenter
Desired Candidate Profile
Education:
UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Qualification: Any Graduate/Undergraduate
Key Competencies:Excellent verbal and Written communication skills in English,
Customer focus, willingness to learn.
Experience : 0-1 years experience in the BPO field or in a service industry. 1 year of experience in customer care/ handling customers in a BPO environment in the clients line of process will be a definitive advantage.
Service industry exp is an added advantage
Willing to work in Shifts
Typing Speed : 20wpm 80% accuracy, ), adept at operating computers & familiarity with Internet is desired
Aptitude: Process orientation, Systems thinking
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Semi Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: Customer Care, customer support, csr, customer relation, BPO, Call Centre, Fresher
Interview dates 26th and 27th Dec'13
Interview Time : 9AM to 1PM
Venue:
Tata Business Support Services Ltd.,
Gowra Trinity, 1st Floor,
Chiran Fort Lane,
Begumpet.
Key Competencies:Excellent verbal and Written communication skills in English,
Customer focus, willingness to learn.
Experience : 0-1 years experience in the BPO field or in a service industry. 1 year of experience in customer care/ handling customers in a BPO environment in the clients line of process will be a definitive advantage.
Service industry exp is an added advantage
Willing to work in Shifts
Typing Speed : 20wpm 80% accuracy, ), adept at operating computers & familiarity with Internet is desired
Aptitude: Process orientation, Systems thinking
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Semi Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: Customer Care, customer support, csr, customer relation, BPO, Call Centre, Fresher
Interview dates 26th and 27th Dec'13
Interview Time : 9AM to 1PM
Venue:
Tata Business Support Services Ltd.,
Gowra Trinity, 1st Floor,
Chiran Fort Lane,
Begumpet.
Company Profile
TATA Business Support Services Ltd.
http://www.tata-bss.com
Tata Business Support Services (TBSS) was set up in 2004 to address
the huge internal customer service needs of the Tata Group companies. It
endeavours to be a long term partner in addressing all aspects of the
outsourcing requirement of its clients. http://www.tata-bss.com
We cater to multiple industry verticals and provide multi channel service delivery
including voice support in 10 different languages out of our world-class centers at
Pune, Hyderabad and Mohali in India.
We employ a 5000 strong skilled workforce across the globe that provides 24x7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.
Contact Details
Contact Company:TATA Business Support Services Ltd
Telephone:91-40-66387034
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