Customer Relations Officer (hotel Reservations)

Job Description

1. Responsible for processing resort reservations by phone, letters & emails.
2. Co-ordinating & following up with the contact points of various Hotels / Resorts to check for availability & confirmation of booking received.
3. Processing & filling paperwork correctly
4. Handling customer concern within TAT.
5. Maintaining daily MIS & follow ups.

Salary: Best in the industry

Industry: Travel / Hotels / Restaurants / Airlines / Railways

Functional Area: Other

Role Category: Other

Role: Other

Keyskills: Customer Service Customer care Hotel ReservationsHotel bookingreservations

Desired Candidate Profile

Education:

UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization
Doctorate - Doctorate Not Required

Basic Excel skills: Data management / sort / filter knowledge.
Good written communication skill of English.
Basic computer knowledge - MS Office, internet & outlook.
Strong interpersonal skills. Executing strong customer service.

Company Profile

Panoramic Universal Limited
http://www.panoramicworld.biz

Panoramic Group of Companies is a diversified businessgroup having its activities in Hospitality, Herbal & IT industry with the strong presence in India & overseas requires. Its Flagship Company, IT Microsystems (India) Limited (ITMIL) which is a software development and consulting company dedicated to provide customized software solutions and services to its domestic as well as overseas clientele.

Contact Details

Recruiter Name:Archana

Contact Company:Panoramic Universal Limited

Telephone:022-61402600