Desktop Support Specialist Lead - Visakhapatnam

Job Description

Answer questions or resolve PC problems for clients in person, via telephone or from remote location.
Perform all aspects of desktop support including installation and configuration of PCs,hardware problem diagnosis and repair, application setup

Salary: Not Disclosed by Recruiter

Industry: IT-Software / Software Services

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(Technical)

Keyskills: helpdesk, Customer Handling, BPO and Customer Service / Operations, KPO and Customer Service / Operations, Service Desk, Customer Servicing, ITES and Customer Service / Operations

Desired Candidate Profile

Education: (UG - B.Tech/B.E.) AND (PG - MCA, MBA/PGDM) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)

Desktop/desk-side support with exceptional customer service
experience with Windows XP and Windows 7
advanced trouble-shooting of Word, Excel, Outlook, etc
experience troubleshooting software applications
Exp with Active Directory administration.

Company Profile

Neel Sys India
http://www.neel-sys.com/

Neelsys is a global Technology Services,IT consulting and Outsourcing Company,combining unparalleled
experience,comprehensive capabilities across all industries and business functions

Contact Details

Recruiter Name:HR Executive

Contact Company:Neel Sys India

Email Address:

Telephone:14083618300

Reference Id:NSS-365