Job Description
Display strong verbal and written communication skills with the customer and internal managementConsult and provide guidance to customer personnel in the design and implementation of RightNow CX solutions
Hands-on work configuring, customizing and implementing RightNow CX solutions
Works with business analysts to define requirements which correctly address business problems and provide sufficient detail to drive the proposed solution
Understands the impact of problems/solutions and their relevancy to business unit goals
Receives minimal supervision
Reviews methods and procedures for applicability on new assignments
Maintain an in-depth knowledge of current RightNow technology, both internally and within the industry, and its applicability to the organization
Prepare, write and review documentation for programs and systems
Leverages the appropriate system development methodologies and processes for analysis, design, coding, testing and implementation
Considers system impacts and long-term effects of decisions/solutions
Salary:
Depends on the candidate
Industry:
IT-Software /
Software Services
Farea:
IT Software - Application Programming, Maintenance
Role Category:
Programming & Design
Role:
System Analyst
Desired Candidate Profile
Education:
UG - B.Tech/B.E. - Computers, B.Sc - Any Specialization
PG - M.Tech - Computers, MCA - Computers, M.Sc - Any Specialization
Doctorate - Doctorate Not Required
PG - M.Tech - Computers, MCA - Computers, M.Sc - Any Specialization
Doctorate - Doctorate Not Required
Requirement A Bachelor of Engineering in science discipline majoring in Computer Science
2+ years of experience in Information Technology industry or Masters Degree in a related field
Excellent written and verbal communication skills; the ability to communicate effectively with people of diverse technical skill levels, including Technical Support, Business Operations, Sales, and Vendors
Should have the aptitude to understand and relate between the business processes and the application
A team player having leadership skills with the ability to work in a fast-paced and dynamic environment
The ability and interest to visit our nationwide clients
Knowledge, Skills and Abilities
Experience with RightNow CX configuration components
Creating workflows and workspaces.
Custom objects and custom fields
Proficient in reporting Analytics
Developing or customizing Customer portal.
Extensive knowledge of Configuration settings, Business Rules
Integrating Systems and services
Experience with RightNow CX upgrades
Experience with Excel and Visio
2+ years of experience in Information Technology industry or Masters Degree in a related field
Excellent written and verbal communication skills; the ability to communicate effectively with people of diverse technical skill levels, including Technical Support, Business Operations, Sales, and Vendors
Should have the aptitude to understand and relate between the business processes and the application
A team player having leadership skills with the ability to work in a fast-paced and dynamic environment
The ability and interest to visit our nationwide clients
Knowledge, Skills and Abilities
Experience with RightNow CX configuration components
Creating workflows and workspaces.
Custom objects and custom fields
Proficient in reporting Analytics
Developing or customizing Customer portal.
Extensive knowledge of Configuration settings, Business Rules
Integrating Systems and services
Experience with RightNow CX upgrades
Experience with Excel and Visio
Company Profile
NebuLogic IT Solutions Pvt. Ltd.
http://www.nebulogic.com/careers.html
Please Visit The Web Site For Further Details
http://www.nebulogic.com/careers.html
Contact Details
Recruiter Name:Ms. Sushma.K
Contact Company:NebuLogic IT Solutions Pvt Ltd
Address:
No: 1-98/G/7Pand8P, Flat#401. Bldg: Hitech Pearl
Near: Image Hospital, Shilpi Valley, Madhapur.
Hyderabad, Andhra Pradesh. India
HYDERABAD,Andhra Pradesh,India
Email Address:
Telephone:91-40-40275550
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